What I collect
When you book a session through this website, the booking form collects: your name (or initials), age, gender, city/country, WhatsApp number, optional email, the kind of session you’d like, your preferred date/time/mode, and a brief note about what you’d like to talk about.
If you submit payment, the payment screen collects your transaction screenshot and an optional transaction ID. No card numbers, banking credentials, or financial passwords pass through this site.
How your information is used
Booking details are used solely to confirm and prepare for your session — for example, sending you the Google Meet link or knowing what mode you prefer.
Session notes (if any) are kept brief, anonymised, and stored securely. They are for clinical reference only and are never shared with anyone.
What is never shared
Your name, your story, the contents of any session, or any detail you have shared with me will not be disclosed to anyone — including family, employers, or community contacts — without your explicit written consent.
The narrow exception, required by professional ethics, is an immediate and serious risk of harm to you or someone else. Even in that situation, the priority is keeping you safer, not disclosure for its own sake.
How long information is kept
Booking and contact details are retained for as long as you are an active client, plus a reasonable period for record-keeping required by professional standards.
You may request deletion of your records at any time by messaging Laila on WhatsApp.
Cookies and analytics
This website uses minimal cookies, only those required for the site to function. If analytics are added later, they will be privacy-respecting and aggregate-only — never linked to individual session data.
Your rights
You may, at any time:
- Ask what information is held about you.
- Request correction of inaccurate details.
- Request deletion of your records (subject to professional record-keeping requirements).
- Withdraw your consent for any future communication.
These requests can be made on WhatsApp or by email at hello@lailaeman.com — there is no special form to fill in.
Contact
For any privacy concern or question, message Laila on WhatsApp or email hello@lailaeman.com. Concerns are responded to personally — usually within a working day.